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Your assistant for customer conversations

AIVANT answers customers while you get on with your work

Free plan · 50,000 tokens

AIVANT handles the first questions in Telegram, VK, MAX, on your website and by phone. It explains your services, collects enquiries, helps customers request an appointment and passes the details to you or your sales team.

Test your own use case or talk to a demo assistant first. The account interface is currently in Russian.

TelegramVKMAXWebsitePhone

Customer

Hello. How much is a consultation, and how can I book one?

AIVANT

I can explain the format, ask about a suitable time and pass your enquiry to a specialist.

The main task

Keep the conversation going

Customers often message in the evening, at weekends or between your meetings. A delayed reply can mean a lost enquiry.

AIVANT handles the first conversation: it answers questions, clarifies the request, collects contact details and gives you the context you need to follow up. Your team remains responsible for professional advice and important decisions.

Who it helps

Independent professionals, service businesses and sales teams

Independent professionals

Lawyers, psychologists, coaches, consultants and educators can use AIVANT to answer common questions, explain their services and collect appointment requests.

Small businesses

Clinics, salons, schools, studios, service providers and agencies can respond sooner and pass enquiries to an administrator or manager.

Sales teams

AIVANT clarifies what customers need, collects the relevant details and gives a manager a brief account of the conversation.

Features

What AIVANT can do

Answer in messengers and on your website

Customers can write in Telegram, VK, MAX or a website widget. AIVANT answers, asks follow-up questions and collects an enquiry.

Use your business information

Provide service descriptions, prices, appointment rules and FAQs. The assistant can use your materials to answer customer questions.

A knowledge base helps find relevant document excerpts for a reply.

Collect leads

The assistant can ask for a name, phone number, service, location, preferred time, budget, urgency and other details relevant to your process.

Pass an enquiry to a person

When a customer wants to book, buy or speak to a specialist, AIVANT passes the request to you or a manager. Connecting an ongoing phone call to an operator is a separate service.

Handle voice conversations

A separately configured voice module can receive calls or call an agreed list. Bulk calling and live call transfer require a separate service and setup.

Help you understand customer questions

Review conversations to see recurring questions, popular services and the points where customers need more information.

Demo

Try AIVANT in your preferred messenger

Ask the demo assistant about features, pricing and setup. See how a conversation works and leave an enquiry in the chat.

Getting started

From your information to a customer conversation

1. Choose a plan

Start with the free plan and 50,000 tokens to explore the service. Choose a paid plan as your needs grow.

2. Connect a channel

Set up Telegram, VK, MAX, a website widget or a separately configured phone module.

3. Add your information

Provide services, prices, FAQs, appointment rules and instructions for customer conversations.

4. Test and launch

Check the answers, lead collection and handoff before letting the assistant handle customer enquiries.

Pricing

Start for free, expand as you grow

Free plan

Free

0 ₽

50,000 tokens

Explore AIVANT and test the first answers to your customers' questions.

The duration, available features and other limits are shown in your account. Message volume depends on the length of prompts, replies and conversation history.

Start for free

Simple scenarios can start with self-service setup. Complex processes, telephony and integrations need a scoped implementation. Prices below are in Russian rubles.

For independent professionals and small teams

Expert Lite

990 ₽/month

  • 1 assistant
  • 1 text channel: Telegram, VK or MAX
  • A basic conversation scenario
  • Customer contact collection
  • Lead notification to the owner
  • Template-based operation without answers from your documents

Up to 300 conversations per month

Expert Pro

6,900 ₽/month

  • 1 assistant
  • Up to 3 channels: Telegram, VK, MAX or a website widget
  • Answers based on your materials
  • Conversation style settings
  • Conversation export

Up to 1,000 conversations per month

For businesses and sales teams

Business Start

14,900 ₽/month

  • 1 assistant, up to 3 channels
  • Answers from a company knowledge base
  • Lead collection and qualification
  • A conversation summary for a manager; CRM recording is a separate service
  • Identification of interested customers

Up to 3,000 conversations per month

Business Sales

29,900 ₽/month

  • Up to 3 assistants
  • Multiple conversation scenarios
  • Identification of promising leads
  • amoCRM or Bitrix24 integration as a separate implementation service
  • Customer question and enquiry analytics

Up to 10,000 conversations per month

Business Scale

from 79,900 ₽/month

  • Up to 10 assistants
  • Multiple departments and staff roles
  • A larger knowledge base
  • Advanced access rights
  • Priority support

Voice module

A separately connected module for Expert Pro and business plans. Receive calls or call an agreed list. Bulk calling and transfer of an ongoing call to a manager are separate services.

Incoming calls: 9 ₽/minute · Outgoing calls: 12 ₽/minute · Prepaid

Voice Pilot

19,900 ₽one-time

A test campaign of up to 300 contacts and 100 conversation minutes, one simple scenario and a report.

Voice Start

15,900 ₽/month

150 conversation minutes, incoming calls and a lead notification after the call. Additional minutes: 12 ₽/minute. Live call transfer is a separate service.

Voice Active

39,900 ₽/month

500 minutes, a calling queue, retry attempts and identification of interested customers. Additional minutes: 10 ₽/minute.

Implementation

Start on your own or get help with setup

Self-service setup

0 ₽

Instructions and templates for a simple launch.

Specialist setup

14,900 ₽

Help with preparing your information, configuring the assistant and checking its replies.

Standard implementation

49,900 ₽

Scenario configuration, channel connection, company materials and staff training.

Custom implementation

from 150,000 ₽

For complex sales, multiple departments, telephony, custom CRM integration and individual operating rules.

For an undocumented process, complex sales rules, telephony or a custom integration, preparing a technical specification starts at 50,000 ₽.

Questions

A few things to know

Will AIVANT replace my team?

Its role is to respond first, collect useful information and pass enquiries to a person.

What do I need to start?

Service descriptions, prices, FAQs, appointment rules and a communication channel.

Can I connect just Telegram?

Yes. Expert Lite offers one text channel: Telegram, VK or MAX.

Can professionals use it?

Yes, for initial questions and appointment requests. Complex professional questions should go to the specialist.

Understand AI

Practical guides to tokens, models and costs

What is included in an AI request, and which language model suits a customer assistant? Start with these guides.

All guides →

Next step

See AIVANT in action

Create an account to test your scenario, or start a conversation with a demo assistant.